FAQ

  1. What is Erythritol?

Erythritol is a sugar alcohol which is naturally occurring in some fruits and fermented foods. It is often used as an alternative to sugar. It contains virtually no calories and has a zero glycaemic index. It does not affect blood sugar or insulin levels, making it an excellent choice for diabetics. Our erythritol is sourced from a supplier that has strict Non-GMO policies in place.

  1. What are net carbs and how do you calculate it?

Net carbs are the carbs that your body actually processes and uses for energy. The polyols found in Erythritol are thought to have no impact on blood sugar levels and insulin response. The basic formula to calculate net carbs in UK an EU is: Grams of total carbs – sugar alcohols (polyols) = net carbs.

  1. Is your chocolate suitable for vegans?

Yes, our full range is approved by the Vegan Society.

  1. Can I eat your chocolate if I have a dairy allergy?

Although our bars do not contain any milk products, they are produced in a facility that also handles milk. There are processes in place to ensure no contamination however if you have a severe dairy allergy we recommend consulting with your health professional before consuming.

  1. Is Soopergood chocolate suitable for coeliacs?

Yes, our products contain no gluten and are produced in a gluten free facility.

  1. Is Soopergood chocolate suitable for people with nut allergies?

Unfortunately not. Our chocolate is manufactured in a facility that handles nuts.

  1. Is your chocolate GMO free?

Yes, it is.

  1. How do I store my Soopergood chocolate?

As our chocolate is made using all natural ingredients it can be sensitive to extreme conditions including heat and cold. To enjoy Soopergood chocolate at its best we recommend storing it at 16-18 degrees Celsius.

  1. What if I have a wholesale enquiry?

Please contact us through hello@soopergood.co.uk

  1. Do you offer free delivery?

We do offer free delivery on orders over £25.

  1. When will my order ship?

We aim to ship all orders within 48 hours or sooner.

  1. What if my order does not arrive?

Please contact us through hello@soopergood.co.uk

13. Do you ship internationally?

Please contact us through hello@soopergood.co.uk providing the destination and required quantity. Our team will get back to you with a solution to your enquiry.